It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Changes to the privacy and protection policy and your duty to inform us of changes
Should our policies ever change or be updated/amended you will be notified via email, and our updated policies and terms and conditions will always be on our website.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Descriptions of the below information can be found in the glossary.
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
Your information helps us to better respond to your individual needs
- To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
We collect information from you when you register on our site, sign up for our services, subscribe to our newsletter or fill out a form. When subscribing or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or cell phone number.
We implement a variety of security measures to maintain the safety of your personal information when you sign up, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Please also visit our TOS section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.habilva.com
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see Request erasure in glossary below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
The types of the cookies that we use on our website, and the purposes for which they are used, are set out below:
We use Google Analytics, Google Adwords, JivoChat and HubSpot Analytics on our website to:
- recognize a computer when a user visits the website
- track users as they navigate the website
- improve the website’s usability
- analyse the use of the website
- administer the website
- prevent fraud and improve the security of the website
- personalise the website for each user
- target advertisements which may be of particular interest to specific users
Most browsers allow you to refuse/accept or delete cookies, some examples below:
- in Internet Explorer – https://support.microsoft.com/en-za/help/17442/windows-internet-explorer-delete-manage-cookies
- in Microsoft Edge – https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
- in FireFox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- in Chrome – https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
Deleting cookies will have a negative impact on the usability of many websites.